Storage Units and Vehicle Storage in Hallsville on Renaissance Drive

I have been very happy with this self storage company. I have currently a storage locker here and prior had a parking spot for an RV as well. I have dealt with … Read More

I have been very happy with this self storage company. I have currently a storage locker here and prior had a parking spot for an RV as well. I have dealt with other storage places in the area that constantly raised prices (3 times in a year) after move in with a special low price point and didn’t even have 24 hour access. ACME hasn’t raised prices on me, has automatic payment billing if you want it, and the 24 hour access is great. Anytime I have needed something from management they have responded to my questions very quickly. Highly recommended.

I have been very happy with this self storage company. I have currently a storage locker here and prior had a parking spot for an RV as well. I have dealt with … Read More

I have been very happy with this self storage company. I have currently a storage locker here and prior had a parking spot for an RV as well. I have dealt with other storage places in the area that constantly raised prices (3 times in a year) after move in with a special low price point and didn’t even have 24 hour access. ACME hasn’t raised prices on me, has automatic payment billing if you want it, and the 24 hour access is great. Anytime I have needed something from management they have responded to my questions very quickly. Highly recommended.

I’ve been using Right Move Storage for the past two years and they provide a good service! The units are clean, well-maintained, and easily accessible, plus th… Read More

I’ve been using Right Move Storage for the past two years and they provide a good service! The units are clean, well-maintained, and easily accessible, plus the manager Bruce is incredibly friendly and helpful. I don’t like the rent increase but that’s what happens in life.

The process was quick and simple. The facility is under constant surveillance so you can rest assured your property is secure. I had to call the corporate offic… Read More

The process was quick and simple. The facility is under constant surveillance so you can rest assured your property is secure. I had to call the corporate office to resolve an issue but they were extremely helpful and were able to resolve my problem.

We rented several years. We never had an issue when it was ACME. When it got bought out (within a year and a half) their prices went from $53 to $110, plus we s… Read More

We rented several years. We never had an issue when it was ACME. When it got bought out (within a year and a half) their prices went from $53 to $110, plus we started having problems with mice. We did let management know about the issues.

I would be very careful renting from this business in Hallsville. I was a customer at this facility for almost 20 years before Right Move Storage bought the uni… Read More

I would be very careful renting from this business in Hallsville. I was a customer at this facility for almost 20 years before Right Move Storage bought the units. In those 20 years the previous owner raised prices 1 time. In the first year the new owners bought the units, they raised prices 3 times. They will also charge you a late fee even if you pay before the penalty date if you pay on a date they are closed. I would not recommend doing business with this company. Response: I was in unit 12 at the A&A location on Hwy 80. I will be happy to post canceled checks to show these rate increases. For 20 years, I drove to this location and dropped my check in the drop slot. Your policy of no late fees if paid before the 5th. I was out of town and went up there and paid it by the 5th. But your manager would not count it since you were closed. I received no call, email or text prior to her simply telling me I owed the extra $20. She could care less that I was a 20 year customer and wanted her $20. Well you got your $20 and lost a 20 year customer. Doesn’t make much sense to me. In the 20 years I rented from the other owner, not once was I ever charged a late fee or locked out of my unit for non payment. As a matter of fact, I was paid a month in advance when you took over but was told you do not allow paying in advance. That and considering rates had increased 75% from the previous owner, who could afford to pay a month in advance for a 12×30 unit. Response#2 I never opted out of anything. I was never offered an opportunity to opt in. I never signed any paperwork with you people after the sale. The previous owner had both my cell phone for texting and email address. I was simply sent a letter saying the units had been sold and who the new owners were. My review was simply left for others to see what I had experienced. I do see one mistake I made. You’ve just had 3 rate increases not 4. I will correct that. No further communication or response is needed.

Horrible place to rent the day I gotten my 5×10 I was heard Then say we have a zoom meet we need to hurry up when it came down to signing paperwork. I was just … Read More

Horrible place to rent the day I gotten my 5×10 I was heard Then say we have a zoom meet we need to hurry up when it came down to signing paperwork. I was just told please sign here sign year initial your initial here. Nothing was explain nothing was saying what what I’ll be signing or explain the rules and regulations explain to me when I do they was, or if there is any late charges, how long is grace period before they charge a late charges nothing was told was said anything to me so then I get a phone call and telling me that my bill was $72 instead of $55 trying to get a hold of management let messages never got a phone call back call the next day to make that payment and went from $72 one day did the next day became $92 and the only response I get from anybody is I don’t know I wasn’t there